{"id":44874,"date":"2024-08-24T14:45:52","date_gmt":"2024-08-24T14:45:52","guid":{"rendered":"https:\/\/formacampus.cl\/?post_type=property&#038;p=44874"},"modified":"2024-08-24T14:46:28","modified_gmt":"2024-08-24T14:46:28","slug":"resolucion-de-conflictos-25-horas","status":"publish","type":"property","link":"https:\/\/formacampus.cl\/?property=resolucion-de-conflictos-25-horas","title":{"rendered":"RESOLUCI\u00d3N DE CONFLICTOS (25 Horas)"},"content":{"rendered":"\n<p><strong>OBJETIVOS<\/strong><\/p>\n\n\n\n<p>Conocer la naturaleza del conflicto dentro de la empresa y los estilos a la hora de resolverlos.<\/p>\n\n\n\n<p>Conocer c\u00f3mo analizar y negociar en el conflicto atendiendo a los diferentes tipos que existen.<\/p>\n\n\n\n<p>Identificar los malos h\u00e1bitos que se pueden dar en la comunicaci\u00f3n a la hora de resolver los conflictos.<\/p>\n\n\n\n<p>Conocer y entender las principales herramientas para mejorar la comunicaci\u00f3n ante los posibles conflictos.<\/p>\n\n\n\n<p>Conocer en qu\u00e9 consiste el proceso de feedback positivo para mejorar y corregir actitudes, habilidades, competencias y comportamientos.<\/p>\n\n\n\n<p>Identificar las barreras que impiden que nos ocupemos de nuestros sentimientos.<\/p>\n\n\n\n<p>Conocer los beneficios que aporta el desarrollo de la inteligencia emocional y las emociones b\u00e1sicas que posibilitan su desarrollo.<\/p>\n\n\n\n<p>Conocer de qu\u00e9 manera se pueden gestionar las emociones.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Programa o malla curricular <\/strong><\/p>\n\n\n\n<p><strong>UD1. Naturaleza del conflicto.<\/strong><\/p>\n\n\n\n<p>1.1. El conflicto en la empresa.<br>1.2. Estilos a la hora de resolver el conflicto.<br>1.3. An\u00e1lisis y negociaci\u00f3n en el conflicto.<\/p>\n\n\n\n<p><strong>UD2. Obst\u00e1culos en el desarrollo de una comunicaci\u00f3n adecuada para la resoluci\u00f3n de los conflictos.<\/strong><\/p>\n\n\n\n<p>2.1. Comunicaci\u00f3n Interna.<br>2.2. Malos H\u00e1bitos en la comunicaci\u00f3n.<br>2.3. Facilitadores y bloqueadores de la comunicaci\u00f3n.<\/p>\n\n\n\n<p><strong>UD3. Herramientas para mejorar la comunicaci\u00f3n.<\/strong><\/p>\n\n\n\n<p>3.1. Instrucci\u00f3n e informaci\u00f3n.<br>3.2. La Escucha.<br>3.3. Comunicaci\u00f3n no verbal.<br>3.4. Rapport.<\/p>\n\n\n\n<p><strong>UD4. Feedback emocionalmente positivo.<\/strong><\/p>\n\n\n\n<p>4.1. Beneficios del feedback.<br>4.2. Actitud.<br>4.3. C\u00f3mo dar buen feedback.<br>4.4. Sobre c\u00f3mo recibir feedback.<\/p>\n\n\n\n<p><strong>UD5. Desarrollo de la inteligencia emocional.<\/strong>5.1. Emociones b\u00e1sicas.<br>5.2. Barreras: no quiero ocuparme de mis sentimientos.<br>5.3. Beneficios del desarrollo de la inteligencia emocional.<br>5.4. Abordaje de la gesti\u00f3n emocional.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>OBJETIVOS Conocer la naturaleza del conflicto dentro de la empresa y los estilos a la hora de resolverlos. Conocer c\u00f3mo analizar y negociar en el conflicto atendiendo a los diferentes tipos que existen. Identificar los malos h\u00e1bitos que se pueden dar en la comunicaci\u00f3n a la hora de resolver los conflictos. Conocer y entender las [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":44875,"parent":0,"menu_order":0,"template":"","property_type":[358],"property_status":[],"property_feature":[],"property_label":[],"property_country":[],"property_state":[359],"property_city":[269],"property_area":[],"aioseo_notices":[],"property_meta":{"_edit_lock":["1737602164:1"],"_thumbnail_id":["44875"],"_edit_last":["1"],"fave_property_price":["37280"],"fave_property_map":["0"],"fave_property_location":["25.68654,-80.431345,15"],"houzez_geolocation_lat":["25.68654"],"houzez_geolocation_long":["-80.431345"],"fave_property_map_street_view":["hide"],"fave_featured":["0"],"fave_loggedintoview":["0"],"fave_agent_display_option":["agent_info"],"fave_agents":["156"],"fave_prop_homeslider":["no"],"fave_single_top_area":["global"],"fave_single_content_area":["global"],"_aioseo_title":[null],"_aioseo_description":[null],"_aioseo_keywords":[""],"_aioseo_og_title":[null],"_aioseo_og_description":[null],"_aioseo_og_article_section":[""],"_aioseo_og_article_tags":[""],"_aioseo_twitter_title":[null],"_aioseo_twitter_description":[null],"_monsterinsights_sitenote_active":["0"],"om_disable_all_campaigns":[""],"houzez_manual_expire":["0"],"_houzez_expiration_date_status":["saved"],"fave_property_images":["44875"],"houzez_total_property_views":["131"],"houzez_views_by_date":["a:61:{s:10:\"03-28-2025\";i:1;s:10:\"04-04-2025\";i:1;s:10:\"04-09-2025\";i:1;s:10:\"04-12-2025\";i:1;s:10:\"04-21-2025\";i:1;s:10:\"04-30-2025\";i:1;s:10:\"05-01-2025\";i:1;s:10:\"05-09-2025\";i:1;s:10:\"05-18-2025\";i:1;s:10:\"05-25-2025\";i:1;s:10:\"05-30-2025\";i:1;s:10:\"06-01-2025\";i:1;s:10:\"06-09-2025\";i:1;s:10:\"06-18-2025\";i:1;s:10:\"06-28-2025\";i:1;s:10:\"07-06-2025\";i:1;s:10:\"07-12-2025\";i:1;s:10:\"07-18-2025\";i:1;s:10:\"07-28-2025\";i:1;s:10:\"08-02-2025\";i:1;s:10:\"08-06-2025\";i:1;s:10:\"08-17-2025\";i:1;s:10:\"08-21-2025\";i:1;s:10:\"08-22-2025\";i:1;s:10:\"08-23-2025\";i:1;s:10:\"09-01-2025\";i:1;s:10:\"09-11-2025\";i:1;s:10:\"09-19-2025\";i:1;s:10:\"09-28-2025\";i:1;s:10:\"10-02-2025\";i:1;s:10:\"10-09-2025\";i:1;s:10:\"10-16-2025\";i:1;s:10:\"10-23-2025\";i:1;s:10:\"10-31-2025\";i:1;s:10:\"11-07-2025\";i:1;s:10:\"11-09-2025\";i:1;s:10:\"11-14-2025\";i:1;s:10:\"11-17-2025\";i:1;s:10:\"12-07-2025\";i:1;s:10:\"12-16-2025\";i:1;s:10:\"12-18-2025\";i:1;s:10:\"12-27-2025\";i:1;s:10:\"01-05-2026\";i:1;s:10:\"01-16-2026\";i:1;s:10:\"01-24-2026\";i:1;s:10:\"01-26-2026\";i:2;s:10:\"01-28-2026\";i:2;s:10:\"02-06-2026\";i:1;s:10:\"02-11-2026\";i:1;s:10:\"02-19-2026\";i:1;s:10:\"03-02-2026\";i:1;s:10:\"03-07-2026\";i:1;s:10:\"03-12-2026\";i:1;s:10:\"03-20-2026\";i:1;s:10:\"03-27-2026\";i:1;s:10:\"03-30-2026\";i:1;s:10:\"03-31-2026\";i:2;s:10:\"04-04-2026\";i:1;s:10:\"04-10-2026\";i:1;s:10:\"04-18-2026\";i:1;s:10:\"04-25-2026\";i:1;}"],"houzez_recently_viewed":["2026-04-25 20:26:30"]},"_links":{"self":[{"href":"https:\/\/formacampus.cl\/index.php?rest_route=\/wp\/v2\/properties\/44874"}],"collection":[{"href":"https:\/\/formacampus.cl\/index.php?rest_route=\/wp\/v2\/properties"}],"about":[{"href":"https:\/\/formacampus.cl\/index.php?rest_route=\/wp\/v2\/types\/property"}],"author":[{"embeddable":true,"href":"https:\/\/formacampus.cl\/index.php?rest_route=\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/formacampus.cl\/index.php?rest_route=\/wp\/v2\/properties\/44874\/revisions"}],"predecessor-version":[{"id":44876,"href":"https:\/\/formacampus.cl\/index.php?rest_route=\/wp\/v2\/properties\/44874\/revisions\/44876"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/formacampus.cl\/index.php?rest_route=\/wp\/v2\/media\/44875"}],"wp:attachment":[{"href":"https:\/\/formacampus.cl\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=44874"}],"wp:term":[{"taxonomy":"property_type","embeddable":true,"href":"https:\/\/formacampus.cl\/index.php?rest_route=%2Fwp%2Fv2%2Fproperty_type&post=44874"},{"taxonomy":"property_status","embeddable":true,"href":"https:\/\/formacampus.cl\/index.php?rest_route=%2Fwp%2Fv2%2Fproperty_status&post=44874"},{"taxonomy":"property_feature","embeddable":true,"href":"https:\/\/formacampus.cl\/index.php?rest_route=%2Fwp%2Fv2%2Fproperty_feature&post=44874"},{"taxonomy":"property_label","embeddable":true,"href":"https:\/\/formacampus.cl\/index.php?rest_route=%2Fwp%2Fv2%2Fproperty_label&post=44874"},{"taxonomy":"property_country","embeddable":true,"href":"https:\/\/formacampus.cl\/index.php?rest_route=%2Fwp%2Fv2%2Fproperty_country&post=44874"},{"taxonomy":"property_state","embeddable":true,"href":"https:\/\/formacampus.cl\/index.php?rest_route=%2Fwp%2Fv2%2Fproperty_state&post=44874"},{"taxonomy":"property_city","embeddable":true,"href":"https:\/\/formacampus.cl\/index.php?rest_route=%2Fwp%2Fv2%2Fproperty_city&post=44874"},{"taxonomy":"property_area","embeddable":true,"href":"https:\/\/formacampus.cl\/index.php?rest_route=%2Fwp%2Fv2%2Fproperty_area&post=44874"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}